Shipping Policy for Vemora

Effective Date: [14,may,2026]

Thank you for shopping with Vemora. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• During high-demand periods, processing times may be slightly delayed.

2. Shipping Time

Estimated delivery times may vary depending on your location:

• Domestic Shipping: 3–7 business days
• International Shipping: 7–21 business days

Delivery times are estimates and are not guaranteed.

3. Shipping Charges

Shipping charges are calculated at checkout based on:

• Delivery location
• Package weight
• Shipping method selected

Any applicable customs duties, taxes, or import fees for international orders are the customer’s responsibility.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if provided).

Tracking updates may take up to 24–48 hours to appear.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Vemora is not responsible for:

• Delays caused by incorrect addresses
• Lost packages due to incorrect information provided by the customer

6. Delayed or Lost Packages

While we work with reliable shipping partners, delays may occasionally occur due to:

• Weather conditions
• Customs clearance
• Courier service disruptions
• High shipping volumes

If your package is significantly delayed or lost, please contact us for assistance.

7. Damaged Packages

If your package arrives damaged:

• Contact us within 48 hours of delivery
• Include photos of the package and product
• We will review the issue and arrange a replacement or refund if applicable

8. International Shipping

International customers are responsible for:

• Import duties
• Customs fees
• Local taxes required by their country

Delivery times for international orders may vary due to customs processing.

9. Contact Us

For shipping-related questions or support, contact us at:

Vemora Customer Support
Email: support@vemorainternational.com